Return and Exchange Policy

We are able to honor a full refund to customers who request a return within 30 days of their delivery date through our email:


All sale items are final, however any regular priced item can be returned (unworn with tags attached) for a full refund minus original shipping cost to the original form of payment or store credit. Lost or damaged returns are not eligible for a refund.

Shipping and In-Store Pickup

We offer flat rate shipping for all online orders. If you select ‘in-store pickup’ at check out to pick-up at our Seattle location, we will send you an email when it is ready for pickup. Once this email is sent, we will hold your item for 5 days. If your order is not picked up within the 5 day window, your order will be returned to the original form of payment or special arrangements for a longer time period  may be made in advance via email:


How do Barbour & Barbour International size run?

Barbour and Barbour International jackets, coats and outerwear show UK sizes on the tag. For your US size conversion you would go up one size. (Example, if you normally wear a medium in most jackets and outerwear, you would choose a Large.) Please refer to our size guide to help find your best fit.

How do I clean my Wax Jacket?

We recommend that you spot sponge clean only with a warm damp sponge with water only. If you are unsure how you should care for your jacket,  please check the internal care labels. Never dry clean the jacket as the chemicals involved will dissolve and strip the wax.

I need to re-wax or repair my jacket, what do I do?

We’re proud to offer Barbour’s signature re-wax and repairs service. Just come by our shop in Ballard and one of our helpful associates will facilitate your jacket’s re-was/repair as needed. Re-wax services are $70.00 including shipping and repairs vary by need and will be quoted prior to shipping. All are sent to Barbour’s U.S. based facility in N. Carolina. Further questions? Please email our customer service team for more on billing and assistance!

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